This Telehealth Informed Consent explains what telehealth is, its benefits and risks, and your rights when you receive care through Van Peptides. By using the Service, you acknowledge that you have read, understood, and accepted this consent.
What is telehealth?
Telehealth means delivering healthcare services remotely through electronic communication, such as messaging, phone calls, video, or electronic transfer of medical records. This allows evaluation, treatment, prescribing, education, and follow-up care without you and the provider being in the same location.
Benefits of telehealth
- Easier access to healthcare services
- Ability to receive care at convenient times and locations
- More efficient management of your health needs
Potential risks of telehealth
- The inability to conduct a physical examination may limit the provider's ability to fully evaluate your condition
- Technical problems, including software or hardware failures, may affect the quality or timeliness of care
- Privacy risks may arise from electronic transmission of your health information despite security measures
- Loss or unauthorized disclosure of your personal health data is possible, though Van Peptides takes steps to protect your information
Consent to telehealth services
By using the Service, you agree to receive healthcare via telehealth. The provider may decide at any time that telehealth is not appropriate for your care and may discontinue your telehealth services. If this occurs, you agree to stop using the telehealth Service immediately.
Right to withdraw consent
You may revoke your consent to receive telehealth care by notifying Van Peptides in writing at hello@vanpeptides.com. This revocation takes effect once received but does not affect any care already provided. Van Peptides and its providers do not offer in-person services; therefore, withdrawal means telehealth care will end.
State availability and licensing
Services are provided by independent US-licensed providers and US-licensed compounding pharmacies. Because medical practice and pharmacy laws vary by state, not all medications are available in every state. Eligibility is determined during intake based on your state of residence, the medication requested, and provider licensing. If a medication is not available in your state, you will be notified before intake and will not be charged for a consultation that cannot be completed.
Emergency situations
The Service is not intended for emergency medical or mental health care. In a medical emergency, call 911. If you are experiencing a mental health crisis or suicidal thoughts, contact the Suicide and Crisis Lifeline at 988.
Protection of your information
Van Peptides and its providers use appropriate technology and protocols to safeguard your health information under HIPAA. See our HIPAA Notice for details. Complete security cannot be guaranteed for the electronic systems you use to access the Service. Communications containing protected health information may be sent via phone, email, or other electronic means.
No guarantee of prescription or specific outcome
Use of the Service does not guarantee that a prescription will be issued or that any specific health outcome will be achieved. Outcomes vary from person to person.
Accuracy of your information
You agree to provide truthful and complete health information. Inaccurate or incomplete details may negatively affect your care. The provider will rely solely on the information you provide during your consultation.
Sharing of health information
By consenting, you authorize Van Peptides and its providers to share your protected health information with pharmacies and other entities involved in your care, as described in our Privacy Policy.
Accessing your medical records
You may request copies of your medical records related to the Service by emailing hello@vanpeptides.com in accordance with applicable laws.
Filing complaints
- For issues regarding a provider, contact your state medical board.
- For concerns about a pharmacy, contact your state pharmacy board.
By continuing to use the Service, you acknowledge that you have read, understood, and accept this Telehealth Informed Consent.
Van Peptides LLC
Email: hello@vanpeptides.com